PRODEC has an experienced technical team capable of providing the best service in areas such as counseling, preventive maintenance, equipment upgrade, format change assistance or increase in production.
PRODEC has a team of professionals dedicated exclusively to provide support in case of any incidents that may arise during installation of equipment. The quality of our products and the provision of warranty are guaranteed.
If you have a problem with your equipment, we offer a network of technicians that guarantee national and international coverage as well as excellent service.
If you need technical advice or any information for our services, please feel free to contact us.
PRODEC has an experienced technical team capable of providing the best service in the following areas:
- Technical support to improve the efficiency and performance of the existing end-of-line equipment, using new technologies which have already been developed.
- Preventive maintenance, replacing worn parts, cleaning, oiling and adjustment mechanisms on already installed equipment.
- Machinery updates to adapt to new formats or increased production requirements.
- Global service organization to provide a solution and provide support when necessary.
- Technical support services for changing formats and increases in the production line.
- PRODEC supplies, along with the delivery of equipment, service manuals, which include the following documentation:
- General Information
- Security and Protection Manual
- Spare parts list
- Technical documentation from suppliers
- Regulations and format changes
- Electrical schematics
- Program/Parameters for frequency variations