After-sales Service
Prodec has an experienced team able to provide the best service on the following areas:
Technical Service
- Technical recommendation in order to improve efficiency and performance of existing end-of-line machinery, by applying new technology implemented.
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Preventive maintenance on installed machinery by replacing wear parts and cleaning, greasing & adjusting mechanisms.
- Equipment retrofits to adapt machinery to new formats or speed requests.
- World wide service organization to solve and provide technical support in case of any request.
- Technical Support on change overs or speed up of the line.
Documentation
PRODEC provides, together with the delivery of the equipments, a service book that includes the following information:
TECHNICAL DOCUMENTATION:
- General information
- Technical features
- Security- and protection service book
- Maintenance
- Spare parts list
- Technical information / documentation of suppliers
SERVICE BOOK:
- Start-up
- Regulations and format changes
ELECTRICAL DOCUMENTATION:
- Electrical drawings
- Program /Parameters of the frequency driver
If you need any or these services or you need assessment, please do not hesitate to contact us.
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